SimHub

Which Devices Support eSIM?

2026-02-06T10:45:07.464Z

A fast way to check if your device supports eSIM – https://help.simhub.me/fast-check-for-eSIM-support

To use an SimHub, your device must meet the following requirements:

eSIM support: Your device must have built-in eSIM functionality.
Unlocked: It should not be locked to a specific carrier or network.
Unmodified software: Jailbroken (iOS) or rooted (Android) devices are not supported.

We update our list regularly, but it may not include every device. If you don’t see yours, we recommend verifying eSIM support with the device manufacturer.

APPLE*

iPhone

iPhone 17
iPhone 17 Pro
iPhone 17 Pro Max

iPhone Air

iPhone 16
iPhone 16e
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max
iPhone 15
iPhone 15 Plus
iPhone 15 Pro
iPhone 15 Pro Max
iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
iPhone 13
iPhone 13 Mini
iPhone 13 Pro
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 12
iPhone 12 Mini
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone XS
iPhone XS Max
iPhone XR
iPhone SE (2020 and 2022)

iPad

iPad (from 7th generation)
iPad Air (from 3rd generation)
iPad Pro, 11-inch (from 1st generation)
iPad Pro 12.9-inch (from 3rd generation)
iPad Mini (from 5th generation)

*The following Apple devices DO NOT have eSIM capability:

• iPhone devices from Mainland China.

• iPhone devices from Hong Kong and Macao (except for the iPhone 13 Mini, iPhone 12 Mini, iPhone SE 2020, and iPhone XS).

*For iPhones and iPads purchased in TURKEY:

• If you're setting up your device after June 23, 2020, your eSIM will activate after installation — contact your carrier if you don't have eSIM enabled.

• For devices set up before the June 23, 2020, for devices set up before June 23, 2020, contact our support before purchasing an eSIM.

*Only iPad devices with Wi-Fi + Cellular features are supported.

SAMSUNG*

Galaxy A56*
Galaxy A55 5G*
Galaxy A54 5G*
Galaxy A36*
Galaxy A35 5G*
Galaxy A23 5G*
Galaxy Z Flip
Galaxy Z Flip 5G
Galaxy Z Flip 3 5G
Galaxy Z Flip 4
Galaxy Z Flip 5
Galaxy Z Flip6
Galaxy Z Flip 7

Galaxy Flip7
Galaxy XCover7 Pro
Galaxy Z Flip7 FE

Galaxy Z Fold
Galaxy Z Fold 2 5G
Galaxy Z Fold 3
Galaxy Z Fold 4
Galaxy Z Fold 5
Galaxy Z Fold 6
Galaxy Z Fold7
Galaxy Note 20
Galaxy Note 20 5G
Galaxy Note 20 Ultra
Galaxy Note 20 Ultra 5G
Galaxy S20
Galaxy S20 5G
Galaxy S20+
Galaxy S20+ 5G
Galaxy S20 Ultra
Galaxy S20 Ultra 5G
Galaxy S21 5G
Galaxy S21+ 5G
Galaxy S21 Ultra 5G
Galaxy S22 5G
Galaxy S22+ 5G
Galaxy S22 Ultra 5G
Galaxy S23
Galaxy S23 5G
Galaxy S23 FE
Galaxy S23+
Galaxy S23 Ultra
Galaxy S24
Galaxy S24+
Galaxy S24 Ultra
Galaxy S24 FE
Galaxy S25
Galaxy S25 Edge
Galaxy S25+
Galaxy S25 Slim
Galaxy S25 Ultra
Galaxy Fold

*The following Samsung Galaxy devices DO NOT have eSIM capability:

• All Galaxy devices originating from China, Hong Kong, and Taiwan.

• All Galaxy FE "Fan Edition" models, except the Galaxy S23 FE and S24 FE.

• USA models of the Galaxy S20, S21*, and Note 20 Ultra.

*Most Samsung Galaxy devices purchased in South Korea do not support eSIMs, except for the Galaxy S24, S23, Z Fold 5, Z Fold 4, Z Flip 5, Z Flip 4, and A54 5G variants.

GOOGLE PIXEL

Pixel 9
Pixel 9a
Pixel 9 Pro
Pixel 9 Pro XL
Pixel 9 Pro Fold
Pixel 8
Pixel 8a
Pixel 8 Pro
Pixel 7
Pixel 7a
Pixel 7 Pro
Pixel 6
Pixel 6a
Pixel 6 Pro
Pixel 5
Pixel 5a
Pixel 5a 5G
Pixel 4
Pixel 4a
Pixel 4a 5G
Pixel 4 XL
Pixel 3
Pixel 3a
Pixel 3 XL
Pixel 3a XL
Pixel 2
Pixel 2 XL
Pixel Fold

*The following Google Pixel devices DO NOT have eSIM capability:

• Pixel 3 models originating from Australia, Taiwan, and Japan, and those purchased with service from US or Canadian carriers other than Sprint and Google Fi.

• Pixel 3a models purchased in South East Asia and with Verizon service.

HAMMER*

Explorer PRO
Blade 3
Blade 5G
myPhone NOW eSIM
myPhone Hammer Construction

*eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Hammer device is eSIM-capable.

HONOR*

HONOR 90
HONOR 200
HONOR 200 Pro
Magic7 Pro
Magic7 Lite
Magic6 Pro
Magic6 Pro RSR
Magic Vs3
Magic V2
Magic V3
Magic5 Pro
Magic4 Pro

*eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Honor device is eSIM-capable.

HUAWEI

P40
P40 Pro*
Mate 40 Pro

*The following HUAWEI devices DO NOT have eSIM capability:

• Huawei P40 Pro+

All Huawei devices purchased in China are not eSIM capable.

MOTOROLA*

Moto G34
Moto G35
Moto G53
Moto G54
Moto G54 Power
Moto G55
Moto G75
Moto G85
Moto G (2025)
Moto G (2024)
Moto G Power (2024)
Moto G Stylus 5G
Edge Fusion
Edge 50
Edge 50 Fusion
Edge 50 Pro
Edge 50 Neo
Edge 50 Ultra
Edge 40 Neo
Edge 40 Pro
Edge+
Edge+ (2023)
Edge (2024)
Edge (2023)
Edge (2022)
Razr 40
Razr 40 Ultra
Razr 50
Razr 50 Ultra
Razr 2024
Razr+ 2024
Razr 2022
Razr 2019
Razr 5G
ThinkPhone 25

*eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Motorola device is eSIM-capable.

NOKIA*

G60
XR21
X30

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Nokia device is eSIM-capable.

ONEPLUS*

OnePlus 13
OnePlus 13R
OnePlus 12
OnePlus 11
OnePlus Open

*eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your OnePlus device is eSIM-capable.

OPPO*

Find N2 Flip
Find N5
Find X5
Find X5 Pro
Find X8 Pro
Find X8
Find X3 Pro
Find X3

*eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Oppo device is eSIM-capable.

RAKUTEN*

Rakuten Big
Rakuten Big S
Rakuten Mini
Rakuten Hand
Rakuten Hand 5G

*eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Rakuten device is eSIM-capable.

SHARP*

AQUOS sense9
AQUOS sense8
AQUOS sense7
AQUOS sense7 plus
AQUOS R9 Pro
AQUOS R9
AQUOS R8 pro
AQUOS R8
AQUOS R8s pro
AQUOS wish
AQUOS zero6

*eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Sharp device is eSIM-capable.

SONY*

Xperia 1 IV
Xperia 1 V
Xperia 1 VI
Xperia 5 IV
Xperia 5 V
Xperia 10 III Lite
Xperia 10 IV*
Xperia 10 V
Xperia 10 VI

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.*Sony Xperia 10 IV eSIM support is only available in Europe. Please contact your carrier or device manufacturer to confirm that your Sony Xperia 10 IV device is eSIM-capable.

TCL*

50 5G
50 NxtPaper
50 Pro NxtPaper
40 XL

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.

T-Mobile*

Revvl 7
Revvl 7 Pro

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.

VIVO*

X200 Pro
X200
X100 Pro
X90 Pro*
V29 (Europe and Latin America)*
V29 Lite 5G (Europe)*
V40
V40 Lite (Europe)*
V50

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Vivo device is eSIM-capable.

XIAOMI*

Xiaomi 15
Xiaomi 15 Ultra
Xiaomi 14
Xiaomi 14 Pro
Xiaomi 14T
Xiaomi 14T Pro
Xiaomi 13
Xiaomi 13 Pro
Xiaomi 13T
Xiaomi 13T Pro
Xiaomi 13 Lite
Xiaomi 12T Pro
Xiaomi Poco X7
Redmi Note 14 Pro
Redmi Note 14 Pro 5G
Redmi Note 14 Pro+
Redmi Note 14 Pro+ 5G
Redmi Note 13 Pro
Redmi Note 13 Pro+
Redmi Note 11 Pro 5G*

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your device is eSIM-capable.

OTHERS*

Fairphone 4
Fairphone 5
Gemini PDA 4G+Wi-Fi
Nothing Phone (3a) Pro
Nuu Mobile X5
Realme 14 Pro+
ASUS Zenfone 12 Ultra
ZTE nubia Flip2

*Surface: Any AT&T-locked devices will not support eSIMs. If your device was purchased through another carrier, the carrier may have disabled eSIM capability in the Surface Duo.

**WINDOWS 10*/ WINDOWS 11 LAPTOPS**

ACER

Acer Swift 3
Acer Swift 7
Acer TravelMate P2
Acer TravelMate Spin P4
Acer TravelMate P6

ASUS

ASUS Mini Transformer T103HAF
ASUS NovaGo TP370QL
ASUS Vivobook Flip 14 TP401NA

DELL

Dell Latitude 7440
Dell Latitude 7210 2-in-1
Dell Latitude 9410
Dell Latitude 7310
Dell Latitude 7410
Dell Latitude 9510
Dell Latitude 5410
Dell Latitude 5411
Dell Latitude 5511

HP

HP Elitebook G5
HP Probook G5
HP Zbook G5
HP Spectre Folio 13

LENOVO

ThinkPad X1 Titanium Yoga 2 in 1
ThinkPad X1 Carbon Gen 9
ThinkPad X1 Fold
ThinkPad X1 Nano
ThinkPad X12 Detachable
Lenovo Flex 5G
Lenovo Yoga C630
Lenovo Miix 630
Lenovo Yoga 520
Lenovo Yoga 720 (2-in-1 models)

SURFACE*

Surface Pro 9
Surface Go 3
Surface Pro X
Surface Duo 2
Surface Duo

*For Windows 10: Your PC needs to have Windows 10 version 1703 or later for you to use an eSIM. The device also needs to be LTE-ready.

*Surface: Any AT&T-locked devices will not support eSIMs. If your device was purchased through another carrier, the carrier may have disabled eSIM capability in the Surface Duo. Please contact the carrier to confirm.

If you have any questions, please do not hesitate to contact our support team.

How to install an eSIM via a QR Code on IOS?

2026-02-05T14:16:37.219Z

To use an SimHub, your device must meet the following requirements:

eSIM support: It must support eSIM technology.
Unlocked: It must not be locked to a specific carrier or network.
Stable Internet: A reliable Wi-Fi connection is required for installation

Need to verify compatibility? This article will help you confirm whether your IOS device supports eSIM.

Where to find manual eSIM installation instruction in the SimHub?

Tap My eSIM → Select eSIM → Tap Install eSIM→ Tap Install by QR code

How to install an eSIM on iOS using a QR code?

Open the QR code installation instruction in the SimHub
Take a screenshot of the QR code (or keep the app open to access it)
Open the Settings app.
Select Cellular (or Mobile Data).
Select Add eSIM (or Add Cellular Plan).
Select the Use QR Code option.
Scan the QR code you saved earlier, or select it from your Photos if prompted.
Tap Continue twice to confirm.
Wait for activation to complete, then tap Done.

If you encounter any issues during installation, please contact our support team at hello@simhub.me. We'll be happy to assist you!

How to install an eSIM via a QR Code on Samsung Galaxy?

2026-02-05T14:07:27.433Z

To use an SimHub, your device must meet the following requirements:

eSIM support: It must support eSIM technology.
Unlocked: It must not be locked to a specific carrier or network.
Stable Internet: A reliable Wi-Fi connection is required for installation

Need to verify compatibility? This article will help you confirm whether your Samsung Galaxy supports eSIM.

Where to find QR code installation instruction in the SimHub?

Tap "My eSIM" → Select eSIM → Tap "Install eSIM"→ Tap "Install by QR code"

How to install an eSIM on a Samsung Galaxy Device via QR code?

Open the QR code installation instruction in the SimHub
Take a screenshot of the QR code (or keep the app open to access it)
Open Settings
Select Connections
Select SIM manager
Select Add eSIM
Select Scan QR code
Select the Gallery/Photos icon and select the QR code screenshot (or scan directly if available)
Select Done, then select Add
Wait a few minutes for activation

If you encounter any issues during installation, please contact our support team at hello@simhub.me. We'll be happy to assist you!

How to manually install an eSIM on a Samsung Galaxy?

2026-02-05T14:06:43.650Z

To use an SimHub, your device must meet the following requirements:

eSIM support: It must support eSIM technology.
Unlocked: It must not be locked to a specific carrier or network.
Stable Internet: A reliable Wi-Fi connection is required for installation

Need to verify compatibility? This article will help you confirm whether your Samsung Galaxy supports eSIM.

Where to find manual eSIM installation instruction in the SimHub?

Tap My eSIM → Select eSIM → Tap Install eSIM→ Tap Manual install → Copy the SM-DP+ Address and Activation Code

How to install an eSIM on a Samsung Galaxy device?

Open Settings
Go to Connections
Select SIM manager
Select Add eSIM
Select Scan QR code, then choose Enter activation code
Copy the Activation Code from the SimHub app and paste it into the field
Select Done, then select Add
Wait a few minutes for activation

If you encounter any issues during installation, please contact our support team at hello@simhub.me. We'll be happy to assist you!

How to Delete Your Account from the App

2026-02-05T14:04:10.713Z

Step 1: Open the SimHub app on your mobile device.

Step 2: Go to the “Profile” tab in the mobile app.

Step 3: Log into your account if you are not already logged in. If you are logged in, proceed to Step 4.

Step 4: Tap "Delete account

Step 5: In the pop-up tap "Delete"

Fast Way to Check eSIM Support

2026-02-05T13:57:28.362Z

FAQ

2026-02-05T13:50:41.126Z

Here you'll find easy answers to the most common questions about eSIM – everything you need to get going.

If you have any further questions after reading, our support team is always ready to assist you – hello@simhub.me.

What is eSIM?

An eSIM is a built-in digital SIM card inside your phone or device. Unlike a regular SIM card that you need to insert or remove, an eSIM lets you connect to mobile networks and activate data plans without needing a physical card. Everything is done digitally, making it easier and faster to use.

What services can I use with an eSIM?

An eSIM works just like a traditional SIM card: it lets you connect to mobile networks, browse the internet, use your favorite apps, and make calls or send messages through internet-based apps such as WhatsApp, Telegram, and Viber.

Does an eSIM provide a phone number?

No, an eSIM does not include a virtual phone number. When you purchase an eSIM, you are essentially buying a data plan that provides internet access. It allows you to connect to mobile networks for data usage, but it does not assign a separate phone number for calls or SMS.

Which devices support eSIM?

Before buying eSIM, make sure to check if your device supports this technology. While most recent smartphones, tablets offer eSIM functionality, it’s recommended to confirm compatibility with your operator. A full list of eSIM-compatible devices is available here.

Can I use a physical SIM card and an eSIM at the same time?

Yes, you can. Your phone can use both a regular SIM card and an eSIM at the same time. You don’t have to take out your physical SIM. This means you can keep your main phone number and still use the eSIM for internet when you travel.

What to do if my eSIM runs out of data?

With Simhub’s eSIM, you can easily check your data usage and add more data right in the app. When your data runs out, just buy a new data package to top up your eSIM and keep using the internet without interruptions.

Can I disable eSIM?

Yes, you can disable eSIM. Usually, the eSIM appears on your device as an additional phone number. You can enable or disable the eSIM directly in your smartphone’s settings.

Privacy Policy

2026-02-04T12:24:47.382Z

This Private Policy (hereinafter - "Policy") are binding and governs the relationship between the Customer ("You" and/or "Customer") and Individual Entrepreneur Nikita Yuryevich Kovalchuk (hereinafter – “SimHub" or “We”) this Policy are as follows:

GENERAL TERMS

This Policy describes how SimHub, collects, obtains (receives), stores, protects, uses, destroys (erase), retrieves and otherwise legally processes Your Personal Data,types and categories of such Personal Data, and purposes and legal grounds of the processing, and informs You about Your rights regarding the processing of Your Personal Data by SimHub.

SimHub collects and processes Your Personal Data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (hereinafter referred to as GDPR). Other regulatory enactments, and only only.:

A clear purpose: the controller must specifically inform the customer of the use he will make of his personal data by collecting them.
Relevant data: the controller must only collect data that is strictly necessary for his treatment; this is the principle of minimizing collection.
The retention period: the personal data must be kept enough time for the controller to achieve its purpose; beyond that time, the data must be deleted.
The rights of individuals: individuals can exercise their rights over the personal data held by the controller: access your personal data,, , rectification, limitation of processing, object to the processing of personal data or deleting. As a data subject You have the right not to be subject to profiling which significantly affects your interests.

SPECIAL TERMS ON DATA PROCESSING WHILE USING SIMHUB SERVICES

By using SimHub, You confirm,acknowledge and understand that SimHub is only the distributor of the Wireless Communication Services. SimHub by itself Is not a telecommunication, including, but not limited to wireless communication service operator or provider within the meaning of law, and in this respect, by accepting this Policy and using. SimHub Services You acknowledge and agree that some of Your pseudonymized/anonymized Personal Data, for example: location data and traffic data, will be processed by the telecommunication or wireless communication service operator/provider, in order to and within the purposes of providing You data.

SimHub warrants, that SimHub cooperates only with telecommunication or wireless communication service operators/providers, who:

are the certified, registered or public telecommunication or wireless communication service operators/providers;
are providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that any Your Personal Data processing will meet the requirements of GDPR, and other related regulatory enactments and ensure the protection of the rights of the You as data subject.

WHAT INFORMATION DOES SIMHUB COLLECT

General information

When you sign up to use the Services, we may collect personal data such as your name, surname, user name, unique user ID, email address, password, and place of residence and location information including time zone and language.

If you willingly submit any other materials to us such as articles, images, feedback, etc., than you also provide us such allowence in the same way as other personal data.

Personal data we collect automatically

When you access or use the Services, we may automatically collect the following information:

Device information

Device model, information about the operating system and its version, unique device identifiers, enabled device accessibility features (e.g., display features, hearing features, and physical and motor features), mobile operator and network information, device storage information, or version of your device system.

Location information

IP address, time zone, or information about your mobile service provider;

Data about your use of the Services, including, among other;

Frequency of use; areas and features of the Services that you access, visit, or use or engagement with particular features.

Data from external sources

We may receive personal data about you from third parties. For example, we may obtain information from third parties to enhance or supplement your existing information, including to customize your experience and for statistical purposes and analytics.

Cookies and local storage

SimHub may collect information using cookies, which are small data files stored on the hard drive of your computer or mobile device by a website. SimHub may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience when using the Services.

SimHub use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits any site or application that is party of the Services; and (2) third party cookies, which are served by service providers on sites or applications and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Sensitive Personal Data

Subject to the following paragraph, we ask that you do not send us, and you do not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services or otherwise to us.

If you send or disclose any sensitive personal data to us when you submit content to the services, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such content to us. Please note that even if these information are provided, we will not store them anywhere on our side.

HOW WE USE YOUR PERSONAL DATA

Depending on which features of the Services you use, we will process your personal data based on one or more of the following legal bases (we have included some examples):

Your consent: On the registration screen, you can give us permission to process personal data to provide the Services.

To fulfill our contractual obligations to you in order to provide the Services to you: We may process your personal data to fulfill our contractual obligation to you such as account management and other administrative purposes.

Legitimate interest: We may process your personal data in relation to our interests in providing the Services to you, including our interest in protecting the security and integrity of the Services. If we rely on this basis, our interests will not come before your rights.

Legal obligation: We may be obligated to process some of your personal data to comply with applicable laws and regulations.

Below, we describe the purposes for which we process your personal data and our lawful bases for doing so, including some basic examples:

Purpose of processing

To respond to your comments, questions, and requests and to provide customer service

Legal basis for processing

Legitimate interest

Examples

We may process your name and email to reply to your support request or to contact you about a specific query or question you have raised.

Purpose of processing

For the customization of product and service offerings and making our recommendations to you, including for third-party products and offerings

Legal basis for processing

Consent

Examples

We may offer you a discount on the purchase of traffic packages.

Purpose of processing

To monitor and analyze trends, usage, and activities in connection with our App

Legal basis for processing

Legitimate interest

Examples

We may analyze your browsing activity in the App to ensure the App functions as it should in response to your interactions, fix issues, and improve your future experience.

Purpose of processing

To process transactions and send you related information, including confirmations and reminders for account management and other administrative purposes.

Legal basis for processing

Contract

Examples

Using your device data, we may send you a push notification if your traffic package expires.

Principles of processing:

We use third party payment processors to assist us in processing your payment information securely. Such third party processors' use of your Personal data is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies

We will not process personal data in a way that is incompatible with the purposes for which it has been collected or authorized by you or collect any personal data that is not needed for the mentioned purposes.

We will not sell or rent your personal data for monetary gain. We will not disclose your personal data except as otherwise described in this Privacy Policy. We will share your personal data with our service providers who support our services as described in this Privacy Policy.

We will only retain your personally identifiable information as long as reasonably required to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes). SimHub will provide you with information about SimHub’s data and how it will be used upon request. Should your data stored by SimHub be incorrect, SimHub will correct it. In this regard, you can write to SimHub. In addition, customers can view the data in their account that SimHub has stored about them and correct it if necessary.

You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of some of the Services may be ineffective upon opt-out. You may also:

access the data we hold about you at any time via your account or by contacting us directly;
update or correct any inaccuracies in your personal data by contacting us;
in certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

You may contact us at hello@simhub.me anytime for any other questions you may have about your personally identifiable information and our use of it.

COOKIES SIMHUB USE TYPE OF COOKIES

The Services use the following types of cookies for the purposes set out below:

Strictly Necessary Cookies: These cookies are essential to provide you with services available through the Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of the sites or applications and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies: These cookies allow the Services to remember choices you make when you use a site or application, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of your account or preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Services.

Performance Cookies: These cookies are used to collect information about traffic to the services and how customers use the services.The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to the websites that referred them, the pages visited, what time of day they visited, whether they have visited before, and other similar information.We use this information to help operate the services more efficiently, to gather broad demographic information and to monitor the level of activity on our services.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how the services work. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html

You can prevent the use of Google Analytics relating to your use of the services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB

Targeting Cookies / Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

DISABLING COOKIES

Google AdWords Conversion Tool: Privacy information of the provider(https://goo.gl/CUUMgi), Link to Opt-Out (https://goo.gl/ghZWnt).

On www.youronlinechoices.com you can read more about cookies and the individual providers. There you can also opt out of usage-based online advertising through one or more tools. To go directly to the preference manager, please click here.

DISCLOSURE

As a general rule, SimHub will not disclose any of your personally identifiable information except under one of the following circumstances:

we have your permission, including the permission granted by your acceptance of this Privacy Policy;
we determine in good faith that it is legally required to be revealed by any relevant statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena;
it is information that we determine must be disclosed to correct what we believe to be false or misleading information or to address activities that we believe to be manipulative, deceptive or otherwise a violation of law; where you are otherwise notified at the time we collect the data;
where we need to share your information to provide the product or service you have requested;when such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by SimHub. SimHub may share the non-personally identifiable information that SimHub gathers, in aggregate form only, with advertisers and other partners.

CHILDREN’S POLICY

The Terms & Conditions clearly provide that Customers must be 18. SimHub does not knowingly collect personally identifiable information from customers under 18. You as the Customer are liable for the compliance to such terms. If the laws of the state of Your permanent residence provide for a different age of majority, then You, starting and continuing to use SimHub products, guarantee that You are of the age of majority according to the laws of Your state.

In the event that we learn that we have collected any personal information from a customer under the age of 18, we will attempt to identify and delete that information from our database.

If you are aware that a person under the age of 18 is using SimHub Products or Services, please contact us at hello@simhub.me and we will take reasonable steps to delete such person's information and/or account.

INTERNATIONAL USAGE

The Service is owned by SimHub and may be accessed in Europe and abroad. For data protection purposes, SimHub is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction. You, starting and continuing to use SimHub products, guarantee that You has explicitly consented to the proposed transfer, after having been informed of the possible risks of such transfers for You due to the absence of an adequacy decision and appropriate safeguards.

HOW DOES A USER CHANGE OR UPDATE INFORMATION?

If you have any questions or concerns about this privacy policy or would like the personally identifiable information that you have provided to be removed from our files or to be changed, please contact SimHub via email at hello@simhub.me.

SECURITY AND ENCRYPTION

We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security. Our service has security measures in place designed to protect against the loss, misuse and alteration of the information under our control. We use standard Secure Socket Layer (SSL) encryption that encodes information for such transmissions. All service information is maintained on secure servers. Access to stored data is protected by multi-layered security controls including firewalls, role-based access controls and passwords. You are responsible to keep your password secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at hello@simhub.me.

CHANGES TO THIS POLICY

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the last updated date at the top of the policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our websites or applications.

This privacy policy is an integral part of the Terms & Conditions agreement. If any points are not regulated in the privacy policy, they are governed by the provisions of the Terms & Conditions agreement.

Terms & Conditions

https://teletype.in/@simhub/terms

Terms & Conditions

2026-02-04T12:23:02.498Z

This Terms & Conditions Agreement (the “Agreement” or “Terms”) governs the relationship between the Customer (“You” or “Customer”) and Individual Entrepreneur Nikita Yuryevich Kovalchuk (hereinafter referred to as “SimHub”).

DEFINITIONS

“Customer” or “You” means an individual (natural person) who has opened an account with SimHub and has or is about to activate a valid eSIM mobile product or service.

“SimHub” means the proprietary software application offered by SimHub.

“eSIM” means an embedded universal integrated circuit card (eUICC), a programmable SIM embedded directly into a Customer’s device and required for the use of SimHub Services and Products.

“SimHub Products” means, collectively, the SimHub Application, eSIMs, and any SimHub Services or Products offered for sale.

“Intellectual Property Rights” means all intellectual property rights, whether registered or unregistered, including copyrights, trademarks, service marks, trade names, domain names, patents, trade secrets, know-how, designs, confidential information, and all related applications, renewals, modifications, and derivative rights.

“Data” means mobile data allowances provided in accordance with the selected SimHub Data Plan.

“Data Plan” means a mobile data package available for purchase through the SimHub Application specifying the amount of Data, validity period, and applicable price.

“Provider” means a telecommunications operator or partner network through which SimHub Services are provided.

“Services” or “SimHub Services” means SimHub Data Plans and any related services provided to Customers.

GENERAL TERMS

These Terms govern the sale and use of the SimHub Application, Products, and Services.

SimHub allows Customers to access internet connectivity and related services provided by third-party Providers. SimHub acts as an independent contractor and not as an employee, agent, joint venture partner, or representative of any Provider.

SimHub acts as an intermediary service provider between Customers and Providers. SimHub does not initiate data transmissions, select transmission recipients, modify transmitted information, or access transmitted content.

Each Provider is responsible for complying with applicable telecommunications regulations and maintaining all licenses, approvals, and permits required to provide Services within its jurisdiction. SimHub makes no warranties regarding such compliance.

The headings and definitions in these Terms are provided for convenience only and shall not affect interpretation.

SimHub reserves the right to modify these Terms at any time by publishing updated Terms at or through push notifications in the Application. Significant changes may be communicated in advance where reasonably possible.

Changes become effective upon publication unless otherwise stated.

If You do not agree with these Terms or any updates, You must immediately stop using the SimHub Application, Products, and Services. Continued use constitutes acceptance of the updated Terms.

To use the SimHub Application, your device must support eSIM functionality. You should verify compatibility in your device settings before purchasing any SimHub Products.

SimHub Services provide mobile data access only. Voice calls, SMS, and MMS services are not supported unless explicitly stated otherwise.

The SimHub Application only works on unlocked devices that support the SimHub access point name (APN).

SimHub does not use recommender systems in relation to SimHub Products. Customers independently select Data Plans and Products. SimHub may recommend purchasing a new Data Plan before an existing plan expires.

USE OF SIMHUB PRODUCTS AND SERVICES

SimHub Products and Services may only be purchased and used by persons aged 18 years or older, or the age of majority under the laws of their country of residence.

You are responsible for ensuring that use of the Services in your country of residence is permitted under applicable laws.

Customers must comply with all applicable laws and regulations of the jurisdictions in which the Services are used. SimHub is not responsible for any failure by Customers to comply with such laws.

You are responsible for maintaining the confidentiality and security of your Account credentials and for all activities conducted through your Account. SimHub reserves the right to refuse registration or suspend Accounts where reasonably necessary.

You must immediately notify SimHub of any unauthorized use of your Account or any security breach.

By using the SimHub Application and Services, You acknowledge that activities conducted through your Account are deemed to have been authorized by You unless caused by a Force Majeure Event or unauthorized third-party access.

You may request termination of your Account at any time by contacting hello@simhub.me.

If an Account remains inactive for more than one hundred eighty (180) consecutive days, SimHub reserves the right to suspend or deactivate the Account and related Services. Where reasonably possible, prior notice will be provided.

SimHub may impose restrictions, suspend, or terminate access to Services where reasonably necessary due to violations of these Terms or applicable laws.

PURCHASE AND ACTIVATION

Availability of Data Plans may vary by country and region.

After purchase, Customers must download and install the eSIM onto a compatible device in order to activate the selected Data Plan. The downloaded eSIM will remain installed on your device after the Data Plan expires or available Data is depleted unless manually removed.

Customers are advised not to remove the eSIM until the Data Plan has expired or all included Data has been used.

Activation of the eSIM and Data Plan may require a stable internet connection.

Customers may purchase eSIMs through the SimHub Application. Payments may be processed through authorized payment providers.

All eSIM purchases are prepaid and prices include applicable indirect taxes unless otherwise stated.

All payments for SimHub Products and Services must be made in advance.

Customers may enable automatic recurring billing through their Account settings. By enabling recurring billing, Customers authorize SimHub to charge the selected payment method for future renewals or purchases according to the selected billing preferences.

Recurring billing may occur:

when remaining Data falls below a specified threshold; or
shortly before the expiration date of the active Data Plan.

Customers may disable recurring billing at any time through the SimHub Application.

By making an online purchase or top-up, You authorize SimHub to process future payments for the same eSIM using the selected payment method, unless recurring billing is disabled.

SAVED PAYMENT METHODS

Customers may choose to save a payment method in the SimHub Application by explicitly selecting this option during checkout.

Saved payment methods can be selected by the Customer for faster future purchases.

Saved payment methods are securely processed by authorized third-party payment providers (including T-Bank). SimHub does not store full card details.

Saved payment methods may be used only for purchases initiated and confirmed by the Customer in the SimHub Application.

SimHub does not perform automatic or recurring charges without Customer action.

Customers may remove or update saved payment methods at any time in the Application or via customer support.

DURATION AND TERMINATION

Services commence once the eSIM is successfully installed and the selected Data Plan is activated.

The duration of Services depends on the terms of the purchased Data Plan.

The eSIM Data Plan terminates upon expiration of the applicable validity period or full consumption of included Data, whichever occurs first.

SimHub does not guarantee recovery of deleted or lost eSIMs and may not support transfer of eSIMs between devices.

REFUND POLICY

Customers are charged at the time of purchase.

Refunds or exchanges may be requested before activation of the eSIM or in cases of verified technical issues directly attributable to SimHub.

Device incompatibility, incorrect device configuration, or local network limitations are not considered defects attributable to SimHub.

Refund requests and complaints may be submitted through the Application Help Center or by email to hello@simhub.me.

Refund requests will be reviewed within fifteen (15) business days of receipt.

Approved refunds will be issued to the original payment method whenever possible.

Where the original payment method is unavailable, SimHub may offer an alternative refund method or account credit.

Promotional credits and bonus balances are non-refundable.

Services already used or partially consumed are non-refundable unless otherwise required by applicable law.

If Services are suspended or terminated due to violations of these Terms, payments already made are non-refundable.

Nothing in these Terms excludes or limits any mandatory consumer rights that cannot be excluded under applicable law.

CUSTOMER WARRANTIES AND OBLIGATIONS

By using SimHub Products and Services, You agree that:

You will comply with all applicable laws and regulations;
You will use SimHub Products and Services only for lawful purposes;
You will not reverse engineer, decompile, disassemble, modify, copy, or attempt to derive the source code of the SimHub Application or related Services;
You will not resell or sublicense SimHub Products or Services without authorization;
You will not use the Services for fraudulent, abusive, unlawful, harmful, or malicious activities;
You will not distribute malware, spam, or harmful software through the Services;
You will not interfere with the functionality or security of SimHub systems or Provider networks.

LIABILITY AND TERMINATION

Customers are solely responsible for their use of SimHub Products and Services.

SimHub may suspend or terminate Accounts and Services where reasonably necessary due to:

violations of these Terms;
fraudulent or suspicious activity;
non-payment or chargebacks;
provision of false information;
legal or regulatory requirements.

SimHub may cooperate with law enforcement authorities and disclose information where required by applicable law.

SimHub shall not be liable for losses resulting from suspension or termination of Services due to Customer violations.

NO WARRANTIES

SimHub Products and Services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, SimHub disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

SimHub Products and Services are not designed for use in hazardous or high-risk environments, including operation of nuclear facilities, aircraft systems, life-support systems, or similar critical infrastructure.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, SimHub shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, data, business opportunities, or goodwill.

SimHub’s total aggregate liability for any claim arising out of or related to the Services shall not exceed the amount paid by the Customer to SimHub during the three (3) months preceding the event giving rise to the claim.

SimHub is not responsible for failures, interruptions, or performance issues caused by third-party Providers, telecommunications networks, payment providers, or device manufacturers.

SimHub shall not be liable for unsuccessful payments caused by expired cards, insufficient funds, fraud prevention systems, bank restrictions, or incorrect payment information.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

CHANGES IN REGULATION

SimHub may update these Terms where necessary to comply with applicable laws, regulations, or requirements imposed by regulatory authorities.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

PRIVACY AND CUSTOMER CONSENT

By opening an Account and using SimHub Products and Services, You consent to the collection, processing, and use of your personal information in accordance with these Terms and the SimHub Privacy Policy.

If You do not agree with these Terms or the Privacy Policy, You must stop using the Services.

Customers may request deletion of their Account by contacting hello@simhub.me.

SimHub is committed to protecting Customer privacy and personal information.

FORCE MAJEURE

SimHub shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, war, terrorism, strikes, power failures, telecommunications outages, governmental actions, or failures of third-party systems (“Force Majeure Events”).

Performance obligations affected by a Force Majeure Event will be suspended for the duration of the event.

INTELLECTUAL PROPERTY RIGHTS

All Intellectual Property Rights related to SimHub Products and Services remain the exclusive property of SimHub and its licensors.

Purchase or use of SimHub Products and Services does not transfer any intellectual property rights to the Customer.

Unauthorized copying, reproduction, distribution, or use of SimHub intellectual property is prohibited.

APPLICATION LICENSE

SimHub grants You a limited, revocable, non-exclusive, non-transferable license to install and use the Application on devices owned or controlled by You solely for personal use and in accordance with these Terms.

You may not:

reverse engineer or modify the Application;
use the Application for unlawful purposes;
remove copyright or proprietary notices;
use the Application to create competing products or services;
distribute or sublicense the Application.

If the Application is downloaded through the Apple App Store or Google Play, additional terms imposed by the relevant App Distributor may apply.

GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with the laws of the Russian Federation.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Russian Federation.

https://teletype.in/@simhub/policy