A fast way to check if your device supports eSIM – https://help.simhub.me/fast-check-for-eSIM-support

To use an SimHub, your device must meet the following requirements:

• eSIM support: Your device must have built-in eSIM functionality.
• Unlocked: It should not be locked to a specific carrier or network.
• Unmodified software: Jailbroken (iOS) or rooted (Android) devices are not supported.

We update our list regularly, but it may not include every device. If you don’t see yours, we recommend verifying eSIM support with the device manufacturer.

APPLE*

iPhone

• iPhone 17
• iPhone 17 Pro
• iPhone 17 Pro Max

• iPhone Air

• iPhone 16
• iPhone 16e
• iPhone 16 Plus
• iPhone 16 Pro
• iPhone 16 Pro Max
• iPhone 15
• iPhone 15 Plus
• iPhone 15 Pro
• iPhone 15 Pro Max
• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 13
• iPhone 13 Mini
• iPhone 13 Pro
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12
• iPhone 12 Mini
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone SE (2020 and 2022)

iPad

• iPad (from 7th generation)
• iPad Air (from 3rd generation)
• iPad Pro, 11-inch (from 1st generation)
• iPad Pro 12.9-inch (from 3rd generation)
• iPad Mini (from 5th generation)

*The following Apple devices DO NOT have eSIM capability:

• iPhone devices from Mainland China.

• iPhone devices from Hong Kong and Macao (except for the iPhone 13 Mini, iPhone 12 Mini, iPhone SE 2020, and iPhone XS).

*For iPhones and iPads purchased in TURKEY:

• If you're setting up your device after June 23, 2020, your eSIM will activate after installation — contact your carrier if you don't have eSIM enabled.

• For devices set up before the June 23, 2020, for devices set up before June 23, 2020, contact our support before purchasing an eSIM.

*Only iPad devices with Wi-Fi + Cellular features are supported.

SAMSUNG*

• Galaxy A56*
• Galaxy A55 5G*
• Galaxy A54 5G*
• Galaxy A36*
• Galaxy A35 5G*
• Galaxy A23 5G*
• Galaxy Z Flip
• Galaxy Z Flip 5G
• Galaxy Z Flip 3 5G
• Galaxy Z Flip 4
• Galaxy Z Flip 5
• Galaxy Z Flip6
• Galaxy Z Flip 7

• Galaxy Flip7
• Galaxy XCover7 Pro
• Galaxy Z Flip7 FE

• Galaxy Z Fold
• Galaxy Z Fold 2 5G
• Galaxy Z Fold 3
• Galaxy Z Fold 4
• Galaxy Z Fold 5
• Galaxy Z Fold 6
• Galaxy Z Fold7
• Galaxy Note 20
• Galaxy Note 20 5G
• Galaxy Note 20 Ultra
• Galaxy Note 20 Ultra 5G
• Galaxy S20
• Galaxy S20 5G
• Galaxy S20+
• Galaxy S20+ 5G
• Galaxy S20 Ultra
• Galaxy S20 Ultra 5G
• Galaxy S21 5G
• Galaxy S21+ 5G
• Galaxy S21 Ultra 5G
• Galaxy S22 5G
• Galaxy S22+ 5G
• Galaxy S22 Ultra 5G
• Galaxy S23
• Galaxy S23 5G
• Galaxy S23 FE
• Galaxy S23+
• Galaxy S23 Ultra
• Galaxy S24
• Galaxy S24+
• Galaxy S24 Ultra
• Galaxy S24 FE
• Galaxy S25
• Galaxy S25 Edge
• Galaxy S25+
• Galaxy S25 Slim
• Galaxy S25 Ultra
• Galaxy Fold

*The following Samsung Galaxy devices DO NOT have eSIM capability:

• All Galaxy devices originating from China, Hong Kong, and Taiwan.

• All Galaxy FE "Fan Edition" models, except the Galaxy S23 FE and S24 FE.

• USA models of the Galaxy S20, S21*, and Note 20 Ultra.

*Most Samsung Galaxy devices purchased in South Korea do not support eSIMs, except for the Galaxy S24, S23, Z Fold 5, Z Fold 4, Z Flip 5, Z Flip 4, and A54 5G variants.

GOOGLE PIXEL

• Pixel 9
• Pixel 9a
• Pixel 9 Pro
• Pixel 9 Pro XL
• Pixel 9 Pro Fold
• Pixel 8
• Pixel 8a
• Pixel 8 Pro
• Pixel 7
• Pixel 7a
• Pixel 7 Pro
• Pixel 6
• Pixel 6a
• Pixel 6 Pro
• Pixel 5
• Pixel 5a
• Pixel 5a 5G
• Pixel 4
• Pixel 4a
• Pixel 4a 5G
• Pixel 4 XL
• Pixel 3
• Pixel 3a
• Pixel 3 XL
• Pixel 3a XL
• Pixel 2
• Pixel 2 XL
• Pixel Fold

*The following Google Pixel devices DO NOT have eSIM capability:

• Pixel 3 models originating from Australia, Taiwan, and Japan, and those purchased with service from US or Canadian carriers other than Sprint and Google Fi.

• Pixel 3a models purchased in South East Asia and with Verizon service.

HAMMER*

• Explorer PRO
• Blade 3
• Blade 5G
• myPhone NOW eSIM
• myPhone Hammer Construction

*eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Hammer device is eSIM-capable.

HONOR*

• HONOR 90
• HONOR 200
• HONOR 200 Pro
• Magic7 Pro
• Magic7 Lite
• Magic6 Pro
• Magic6 Pro RSR
• Magic Vs3
• Magic V2
• Magic V3
• Magic5 Pro
• Magic4 Pro

*eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Honor device is eSIM-capable.

HUAWEI

• P40
• P40 Pro*
• Mate 40 Pro

*The following HUAWEI devices DO NOT have eSIM capability:

• Huawei P40 Pro+

All Huawei devices purchased in China are not eSIM capable.

MOTOROLA*

• Moto G34
• Moto G35
• Moto G53
• Moto G54
• Moto G54 Power
• Moto G55
• Moto G75
• Moto G85
• Moto G (2025)
• Moto G (2024)
• Moto G Power (2024)
• Moto G Stylus 5G
• Edge Fusion
• Edge 50
• Edge 50 Fusion
• Edge 50 Pro
• Edge 50 Neo
• Edge 50 Ultra
• Edge 40 Neo
• Edge 40 Pro
• Edge+
• Edge+ (2023)
• Edge (2024)
• Edge (2023)
• Edge (2022)
• Razr 40
• Razr 40 Ultra
• Razr 50
• Razr 50 Ultra
• Razr 2024
• Razr+ 2024
• Razr 2022
• Razr 2019
• Razr 5G
• ThinkPhone 25

*eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Motorola device is eSIM-capable.

NOKIA*

• G60
• XR21
• X30

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Nokia device is eSIM-capable.

ONEPLUS*

• OnePlus 13
• OnePlus 13R
• OnePlus 12
• OnePlus 11
• OnePlus Open

*eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your OnePlus device is eSIM-capable.

OPPO*

• Find N2 Flip
• Find N5
• Find X5
• Find X5 Pro
• Find X8 Pro
• Find X8
• Find X3 Pro
• Find X3

*eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Oppo device is eSIM-capable.

RAKUTEN*

• Rakuten Big
• Rakuten Big S
• Rakuten Mini
• Rakuten Hand
• Rakuten Hand 5G

*eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Rakuten device is eSIM-capable.

SHARP*

• AQUOS sense9
• AQUOS sense8
• AQUOS sense7
• AQUOS sense7 plus
• AQUOS R9 Pro
• AQUOS R9
• AQUOS R8 pro
• AQUOS R8
• AQUOS R8s pro
• AQUOS wish
• AQUOS zero6

*eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Sharp device is eSIM-capable.

SONY*

• Xperia 1 IV
• Xperia 1 V
• Xperia 1 VI
• Xperia 5 IV
• Xperia 5 V
• Xperia 10 III Lite
• Xperia 10 IV*
• Xperia 10 V
• Xperia 10 VI

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.*Sony Xperia 10 IV eSIM support is only available in Europe. Please contact your carrier or device manufacturer to confirm that your Sony Xperia 10 IV device is eSIM-capable.

TCL*

• 50 5G
• 50 NxtPaper
• 50 Pro NxtPaper
• 40 XL

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.

T-Mobile*

• Revvl 7
• Revvl 7 Pro

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable.

VIVO*

• X200 Pro
• X200
• X100 Pro
• X90 Pro*
• V29 (Europe and Latin America)*
• V29 Lite 5G (Europe)*
• V40
• V40 Lite (Europe)*
• V50

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Vivo device is eSIM-capable.

XIAOMI*

• Xiaomi 15
• Xiaomi 15 Ultra
• Xiaomi 14
• Xiaomi 14 Pro
• Xiaomi 14T
• Xiaomi 14T Pro
• Xiaomi 13
• Xiaomi 13 Pro
• Xiaomi 13T
• Xiaomi 13T Pro
• Xiaomi 13 Lite
• Xiaomi 12T Pro
• Xiaomi Poco X7
• Redmi Note 14 Pro
• Redmi Note 14 Pro 5G
• Redmi Note 14 Pro+
• Redmi Note 14 Pro+ 5G
• Redmi Note 13 Pro
• Redmi Note 13 Pro+
• Redmi Note 11 Pro 5G*

*eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your device is eSIM-capable.

OTHERS*

• Fairphone 4
• Fairphone 5
• Gemini PDA 4G+Wi-Fi
• Nothing Phone (3a) Pro
• Nuu Mobile X5
• Realme 14 Pro+
• ASUS Zenfone 12 Ultra
• ZTE nubia Flip2

*Surface: Any AT&T-locked devices will not support eSIMs. If your device was purchased through another carrier, the carrier may have disabled eSIM capability in the Surface Duo.

WINDOWS 10*/ WINDOWS 11 LAPTOPS

ACER

• Acer Swift 3
• Acer Swift 7
• Acer TravelMate P2
• Acer TravelMate Spin P4
• Acer TravelMate P6

ASUS

• ASUS Mini Transformer T103HAF
• ASUS NovaGo TP370QL
• ASUS Vivobook Flip 14 TP401NA

DELL

• Dell Latitude 7440
• Dell Latitude 7210 2-in-1
• Dell Latitude 9410
• Dell Latitude 7310
• Dell Latitude 7410
• Dell Latitude 9510
• Dell Latitude 5410
• Dell Latitude 5411
• Dell Latitude 5511

HP

• HP Elitebook G5
• HP Probook G5
• HP Zbook G5
• HP Spectre Folio 13

LENOVO

• ThinkPad X1 Titanium Yoga 2 in 1
• ThinkPad X1 Carbon Gen 9
• ThinkPad X1 Fold
• ThinkPad X1 Nano
• ThinkPad X12 Detachable
• Lenovo Flex 5G
• Lenovo Yoga C630
• Lenovo Miix 630
• Lenovo Yoga 520
• Lenovo Yoga 720 (2-in-1 models)

SURFACE*

• Surface Pro 9
• Surface Go 3
• Surface Pro X
• Surface Duo 2
• Surface Duo

*For Windows 10: Your PC needs to have Windows 10 version 1703 or later for you to use an eSIM. The device also needs to be LTE-ready.

*Surface: Any AT&T-locked devices will not support eSIMs. If your device was purchased through another carrier, the carrier may have disabled eSIM capability in the Surface Duo. Please contact the carrier to confirm.

If you have any questions, please do not hesitate to contact our support team.

• eSIM support: It must support eSIM technology.
• Unlocked: It must not be locked to a specific carrier or network.
• Stable Internet: A reliable Wi-Fi connection is required for installation

Need to verify compatibility? This article will help you confirm whether your IOS device supports eSIM.

Where to find manual eSIM installation instruction in the SimHub?

Tap My eSIM → Select eSIM → Tap Install eSIM→ Tap Install by QR code

How to install an eSIM on iOS using a QR code?

1. Open the QR code installation instruction in the SimHub
2. Take a screenshot of the QR code (or keep the app open to access it)
3. Open the Settings app.
4. Select Cellular (or Mobile Data).
5. Select Add eSIM (or Add Cellular Plan).
6. Select the Use QR Code option.
7. Scan the QR code you saved earlier, or select it from your Photos if prompted.
8. Tap Continue twice to confirm.
9. Wait for activation to complete, then tap Done.

If you encounter any issues during installation, please contact our support team at hello@simhub.me. We'll be happy to assist you!

• eSIM support: It must support eSIM technology.
• Unlocked: It must not be locked to a specific carrier or network.
• Stable Internet: A reliable Wi-Fi connection is required for installation

Need to verify compatibility? This article will help you confirm whether your Samsung Galaxy supports eSIM.

Where to find QR code installation instruction in the SimHub?

Tap "My eSIM" → Select eSIM → Tap "Install eSIM"→ Tap "Install by QR code"

How to install an eSIM on a Samsung Galaxy Device via QR code?

1. Open the QR code installation instruction in the SimHub
2. Take a screenshot of the QR code (or keep the app open to access it)
3. Open Settings
4. Select Connections
5. Select SIM manager
6. Select Add eSIM
7. Select Scan QR code
8. Select the Gallery/Photos icon and select the QR code screenshot (or scan directly if available)
9. Select Done, then select Add
10. Wait a few minutes for activation

If you encounter any issues during installation, please contact our support team at hello@simhub.me. We'll be happy to assist you!

• eSIM support: It must support eSIM technology.
• Unlocked: It must not be locked to a specific carrier or network.
• Stable Internet: A reliable Wi-Fi connection is required for installation

Need to verify compatibility? This article will help you confirm whether your Samsung Galaxy supports eSIM.

Where to find manual eSIM installation instruction in the SimHub?

Tap My eSIM → Select eSIM → Tap Install eSIM→ Tap Manual install → Copy the SM-DP+ Address and Activation Code

How to install an eSIM on a Samsung Galaxy device?

1. Open Settings
2. Go to Connections
3. Select SIM manager
4. Select Add eSIM
5. Select Scan QR code, then choose Enter activation code
6. Copy the Activation Code from the SimHub app and paste it into the field
7. Select Done, then select Add
8. Wait a few minutes for activation

If you encounter any issues during installation, please contact our support team at hello@simhub.me. We'll be happy to assist you!

Step 2: Go to the “Profile” tab in the mobile app.

Step 3: Log into your account if you are not already logged in. If you are logged in, proceed to Step 4.

Step 4: Tap "Delete account

Step 5: In the pop-up tap "Delete"

If you have any further questions after reading, our support team is always ready to assist you – hello@simhub.me.

What is eSIM?

An eSIM is a built-in digital SIM card inside your phone or device. Unlike a regular SIM card that you need to insert or remove, an eSIM lets you connect to mobile networks and activate data plans without needing a physical card. Everything is done digitally, making it easier and faster to use.

What services can I use with an eSIM?

An eSIM works just like a traditional SIM card: it lets you connect to mobile networks, browse the internet, use your favorite apps, and make calls or send messages through internet-based apps such as WhatsApp, Telegram, and Viber.

Does an eSIM provide a phone number?

No, an eSIM does not include a virtual phone number. When you purchase an eSIM, you are essentially buying a data plan that provides internet access. It allows you to connect to mobile networks for data usage, but it does not assign a separate phone number for calls or SMS.

Which devices support eSIM?

Before buying eSIM, make sure to check if your device supports this technology. While most recent smartphones, tablets offer eSIM functionality, it’s recommended to confirm compatibility with your operator. A full list of eSIM-compatible devices is available here.

Can I use a physical SIM card and an eSIM at the same time?

Yes, you can. Your phone can use both a regular SIM card and an eSIM at the same time. You don’t have to take out your physical SIM. This means you can keep your main phone number and still use the eSIM for internet when you travel.

What to do if my eSIM runs out of data?

With Simhub’s eSIM, you can easily check your data usage and add more data right in the app. When your data runs out, just buy a new data package to top up your eSIM and keep using the internet without interruptions.

Can I disable eSIM?

Yes, you can disable eSIM. Usually, the eSIM appears on your device as an additional phone number. You can enable or disable the eSIM directly in your smartphone’s settings.

GENERAL TERMS

This Policy describes how KODE LLC, collects, obtains (receives), stores, protects, uses, destroys (erase), retrieves and otherwise legally processes Your Personal Data,types and categories of such Personal Data, and purposes and legal grounds of the processing, and informs You about Your rights regarding the processing of Your Personal Data by SimHub.

SimHub collects and processes Your Personal Data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (hereinafter referred to as GDPR). Other regulatory enactments, and only only.:

• A clear purpose: the controller must specifically inform the customer of the use he will make of his personal data by collecting them.
• Relevant data: the controller must only collect data that is strictly necessary for his treatment; this is the principle of minimizing collection.
• The retention period: the personal data must be kept enough time for the controller to achieve its purpose; beyond that time, the data must be deleted.
• The rights of individuals: individuals can exercise their rights over the personal data held by the controller: access your personal data,, , rectification, limitation of processing, object to the processing of personal data  or deleting.  As a data subject You have the right not to be subject to profiling which significantly affects your  interests.

SPECIAL TERMS ON DATA PROCESSING WHILE USING SIMHUB SERVICES

By using SimHub, You confirm,acknowledge and understand that SimHub is only the distributor of the Wireless Communication Services. SimHub by itself Is not a telecommunication, including, but not limited to wireless communication service operator or provider within the meaning of law, and in this respect, by accepting this Policy and using. SimHub Services You acknowledge and agree that some of Your pseudonymized/anonymized Personal Data, for example: location data and traffic data, will be processed by the telecommunication or wireless communication service operator/provider, in order to and within the purposes of providing You data.

SimHub warrants, that SimHub cooperates only with telecommunication or wireless communication service operators/providers, who:

• are the certified, registered or public telecommunication or wireless communication service operators/providers;
• are providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that any Your Personal Data processing will meet the requirements of GDPR, and other related regulatory enactments and ensure the protection of the rights of the You as data subject.

WHAT INFORMATION DOES SIMHUB COLLECT

General information

When you sign up to use the Services, we may collect personal data such as your name, surname, user name, unique user ID, email address, password, and place of residence and location information including time zone and language.

If  you willingly submit any other materials to us such as articles, images, feedback, etc., than you also provide us such allowence in the same way as other personal data.

Personal data we collect automatically

When you access or use the Services, we may automatically collect the following information:

Device information

Device model, information about the operating system and its version, unique device identifiers, enabled device accessibility features (e.g., display features, hearing features, and physical and motor features), mobile operator and network information, device storage information, or version of your device system.

Location information

IP address, time zone, or information about your mobile service provider;

Data about your use of the Services, including, among other;

Frequency of use; areas and features of the Services that you access, visit, or use or engagement with particular features.

Data from external sources

We may receive personal data about you from third parties. For example, we may obtain information from third parties to enhance or supplement your existing  information, including to customize your experience and for statistical purposes and analytics.

Cookies and local storage

SimHub may collect information using cookies, which are small data files stored on the hard drive of your computer or mobile device by a website. SimHub may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience when using the Services.

SimHub use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits any site or application that is party of the Services; and (2) third party cookies, which are served by service providers on sites or applications and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Sensitive Personal Data

Subject to the following paragraph, we ask that you do not send us, and you do not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services or otherwise to us.

If you send or disclose any sensitive personal data to us when you submit content to the services, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such content to us. Please note that even if these information are provided, we will not store them anywhere on our side.

HOW WE USE YOUR PERSONAL DATA

Depending on which features of the Services you use, we will process your personal data based on one or more of the following legal bases (we have included some examples):

Your consent: On the registration screen, you can give us permission to process personal data to provide the Services.

To fulfill our contractual obligations to you in order to provide the Services to you: We may process your personal data to fulfill our contractual obligation to you such as account management and other administrative purposes.

Legitimate interest: We may process your personal data in relation to our interests in providing the Services to you, including our interest in protecting the security and integrity of the Services. If we rely on this basis, our interests will not come before your rights.

Legal obligation: We may be obligated to process some of your personal data to comply with applicable laws and regulations.

Below, we describe the purposes for which we process your personal data and our lawful bases for doing so, including some basic examples:

Purpose of processing

To respond to your comments, questions, and requests and to provide customer service

Legal basis for processing

Legitimate interest

Examples

We may process your name and email to reply to your support request or to contact you about a specific query or question you have raised.

Purpose of processing

For the customization of product and service offerings and making our recommendations to you, including for third-party products and offerings

Legal basis for processing

Consent

Examples

We may offer you a discount on the purchase of traffic packages.

Purpose of processing

To monitor and analyze trends, usage, and activities in connection with our App

Legal basis for processing

Legitimate interest

Examples

We may analyze your browsing activity in the App to ensure the App functions as it should in response to your interactions, fix issues, and  improve your future experience.

Purpose of processing

To process transactions and send you related information, including confirmations and reminders for account management and other administrative purposes.

Legal basis for processing

Contract

Examples

Using your device data, we may send you a push notification if your traffic package expires.

Principles of processing:

We use third party payment processors to assist us in processing your payment information securely. Such third party processors' use of your Personal data is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies

We will not process personal data in a way that is incompatible with the purposes for which it has been collected or authorized by you or collect any personal data that is not needed for the mentioned purposes.

We will not sell or rent your personal data for monetary gain. We will not disclose your personal data except as otherwise described in this Privacy Policy. We will share your personal data with our service providers who support our services as described in this Privacy Policy.

We will only retain your personally identifiable information as long as reasonably required to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes). SimHub will provide you with information about SimHub’s data and how it will be used upon request. Should your data stored by SimHub be incorrect, SimHub will correct it. In this regard, you can write to SimHub. In addition, customers can view the data in their account that SimHub has stored about them and correct it if necessary.

You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of some of the Services may be ineffective upon opt-out. You may also:

• access the data we hold about you at any time via your account or by contacting us directly;
• update or correct any inaccuracies in your personal data by contacting us;
• in certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

You may contact us at hello@simhub.me anytime for any other questions you may have about your personally identifiable information and our use of it.

COOKIES SIMHUB USE TYPE OF COOKIES

The Services use the following types of cookies for the purposes set out below:

Strictly Necessary Cookies: These cookies are essential to provide you with services available through the Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of the sites or applications and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies: These cookies allow the Services to remember choices you make when you use a site or application, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of your account or preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Services.

Performance Cookies: These cookies are used to collect information about traffic to the services and how customers use the services.The information gathered does not identify any individual visitor.  The information is aggregated and anonymous. It includes the number of visitors to the websites that referred them, the pages visited, what time of day they visited, whether they have visited before, and other similar information.We use this information to help operate the services more efficiently, to gather broad demographic information and to monitor the level of activity on our services.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how the services work. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html

You can prevent the use of Google Analytics relating to your use of the services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB

Targeting Cookies / Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

DISABLING COOKIES

Google AdWords Conversion Tool: Privacy information of the provider(https://goo.gl/CUUMgi), Link to Opt-Out (https://goo.gl/ghZWnt).

On www.youronlinechoices.com you can read more about cookies and the individual providers. There you can also opt out of usage-based online advertising through one or more tools. To go directly to the preference manager, please click here.

DISCLOSURE

As a general rule, SimHub will not disclose any of your personally identifiable information except under one of the following circumstances:

• we have your permission, including the permission granted by your acceptance of this Privacy Policy;
• we determine in good faith that it is legally required to be revealed by any relevant statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena;
• it is information that we determine must be disclosed to correct what we believe to be false or misleading information or to address activities that we believe to be manipulative, deceptive or otherwise a violation of law; where you are otherwise notified at the time we collect the data;
• where we need to share your information to provide the product or service you have requested;when such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by SimHub. SimHub may share the non-personally identifiable information that SimHub gathers, in aggregate form only, with advertisers and other partners.

CHILDREN’S POLICY

The Terms & Conditions clearly provide that Customers must be 18. SimHub does not knowingly collect personally identifiable information from customers under 18. You as the Customer are liable for the compliance to such terms. If the laws of the state of Your permanent residence provide for a different age of majority, then You, starting and continuing to use SimHub products, guarantee that You are of the age of majority according to the laws of Your state.

In the event that we learn that we have collected any personal information from a customer under the age of 18, we will attempt to identify and delete that information from our database.

If you are aware that a person under the age of 18  is using SimHub Products or Services, please contact us at hello@simhub.me and we will take reasonable steps to delete such person's information and/or account.

INTERNATIONAL USAGE

The Service is owned by SimHub and may be accessed in Europe and abroad. For data protection purposes, SimHub is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction. You, starting and continuing to use SimHub products, guarantee that You has explicitly consented to the proposed transfer, after having been informed of the possible risks of such transfers for You  due to the absence of an adequacy decision and appropriate safeguards.

HOW DOES A USER CHANGE OR UPDATE INFORMATION?

If you have any questions or concerns about this privacy policy or would like the personally identifiable information that you have provided to be removed from our files or to be changed, please contact SimHub via email at hello@simhub.me.

SECURITY AND ENCRYPTION

We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security. Our service has security measures in place designed to protect against the loss, misuse and alteration of the information under our control. We use standard Secure Socket Layer (SSL) encryption that encodes information for such transmissions. All service information is maintained on secure servers. Access to stored data is protected by multi-layered security controls including firewalls, role-based access controls and passwords. You are responsible to keep your password secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at hello@simhub.me.

CHANGES TO THIS POLICY

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the last updated date at the top of the policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our websites or applications.

This privacy policy is an integral part of the Terms & Conditions agreement. If any points are not regulated in the privacy policy, they are governed by the provisions of the Terms & Conditions agreement.

Terms & Conditions

https://teletype.in/@simhub/terms

DEFINITIONS

1. "Сustomer" (and/or "You")  means an individual (natural person) who has opened an account with SimHubs and has or is about to associate a valid eSIM Mobile SimHub Product or Service.
2. "SimHub" means the proprietary software application offered by SimHub;
3. "eSIM" means embedded universal integrated circuit card (eUICC), a form of programmable SIM that is embedded directly into a device of the Customer, necessary for use of SimHub Services and Products;
4. "SimHub Products" means, collectively "SimHub Application", "eSIM" (OR “SIM”) and any SimHub Services or Products offered for sale;
5. "Intellectual Property Rights" means all of the following rights, collectively or individually and irrespective of whether registered or otherwise formalized, that may currently exist or may thereafter arise or be created anywhere in the world: rights associated with works of authorship, including, without limitation, exclusive exploitation rights, copyrights, designs, benefits of moral rights, and mask work rights; trademarks, service marks, trade dress, logos, trade names, domain names, and corporate names, together with all translations, adaptations, derivations, and combinations thereof and including all goodwill associated therewith; trade secrets and know-how; industrial property rights and all rights associated with patents, patent applications, provisional applications, continuations, continuations-in-part, re-examination certificates, utility models, invention registrations, and invention disclosures; other proprietary rights of every kind, including, without limitation, Confidential Information, rights, interests, and authorities existing pursuant to assignments, contracts, licenses, express or implied, and license registrations; and rights in or relating to applications, filings, registrations, renewals, extensions, derivatives, modifications, enhancements, combinations, divisions, reissues, and the like for any of the rights referred to in through of this definition;
6. “Data” means mobile data allowances in accordance with the SimHub Data plan selected and purchased by the for using SimHub Services and Products;
7. “Data Plan” means different Data offers, that Customer may purchase via SimHub Application, specifying the amount of Data, that Customer will be able to use within determined time period and for the determined price;
8. "Provider" means each of the operator partners of SimHub in whose networks the SimHub may be used by the Customer;
9. "Service(s)" or "SimHub Service(s)" means SimHub data plan(s) and any other data service provided and sold to the Customer.

GENERAL TERMS

1. These Terms govern the sale and use of SimHub Application and other SimHub Products and Services.
2. SimHub allows the Customer to connect and utilize internet access services and other kinds of services provided by third parties (the “Provider”). SimHub is an independent contractor, and not an employee, agent, joint venturer or partner of the Provider nor is Company authorized to incur any obligations or make any representations on behalf of the Providers, except those provided herein.
3. SimHub acts as an intermediary service provider between the Customer and the Providers on a certain territory. Esim does not initiate the data transmission; does not select the receiver of the transmission; and does not select or modify the information contained in the transmission,  does not get an access to transferring information.
4. Each Provider has observed registration obligations, as stated in its national law, in a country where the Providers are offering the Services to the Customers, and the Providers hold all licenses, certificates, permits and approvals necessary for the conduct of their business and the performance of its obligations towards the Customers during the term of this Agreement. SimHub makes no warranties in that respect.
5. SimHub is not responsible for holding all licenses, certificates, permits and approvals necessary for provision of the Services by the Providers, and for validity of such approvals in full force and effect.
6. The titles and Definitions of these Terms are for convenience, facilitation and ease of reference only and shall not be used in any way to construe or interpret the Terms.
7. SimHub reserves the right to change, amend or update these Terms at any time, with or without prior notification to Customers, by publishing information about changes and amendments at ​​https://mesim.tilda.ws/ or by push-notifications. The prior notification is applied to any  significant change to the Terms and is not applied to changes, updates and/or amendments, concerning the additional functions and services of the SimHub Products, or other changes, amendments and updates, which, by the reasonable opinion of SimHub, does not reduce rights and/or increase the liabilities of Customers. Such changes, updates and amendments will take effect immediately, without prior notification to Customers.
8. Changes, amendments and updates are in force on the date they are published. Changes, amendments and updates are dated, and the date is displayed at the end of such a document as an “Effective Date”.
9. If You do not agree with these Terms, or their changes, amendments or updates, You shall stop the use of the SimHub Application, SimHub Services and/or Products immediately. Commencing and continuing to use of the SimHub Application, SimHub Services and/or Products shall clearly mean Customer’s acceptance of these.
10. To use SimHub Application Your device shall support an eSIM. You shall check this information in the settings of Your device before buying Esim Products..
11. SimHub only allows Data usage. All other services, including voice calls, SMS, and MMS cannot be made with the eSIM.
12. The SimHub Application only works on unlocked devices, which can use the SimHub Access Point Name (APN).
13. SimHub doesn’t use recommender systems in Esim Products. You make a choice of SimHub Products on your own. SimHub just  can recommend you to buy a new Data plan when yours is going to end.

USE OF SIMHUB, APPLICATION, PRODUCTS AND SERVICES

1. SimHub Products and Services may only be sold to and used by persons 18 years old and above. You as the Customer are liable for the compliance to such terms. If the laws of the state of Your permanent residence provide for a different age of majority, then You, starting and continuing to use SimHub products, guarantee that You are  of the age of majority according to the laws of Your state.
2. You are not allowed to use SimHub Products and Services staying in the country of your permanent residence. Starting and continuing to use SimHub products and Services  in such a way You guarantee that the laws of your permanent residence country  don’t provide for such prohibitions.
3. Compliance with Laws: Customers must comply with all applicable laws and regulations of the country for which the SimHub Services are provided. SimHub is not responsible for Customers' failure to comply with such laws.
4. You are responsible for maintaining the security and confidentiality of Your Account, Login, Password, and for any activities occurring from Your Account. SimHub reserves the right to refuse registration or cancel any Account if it deems inappropriate. You hereby agree that SimHub shall not be liable for any direct, indirect, punitive, incidental or consequential, actual, special, damages or any damages whatsoever arising from Your failure to comply with this Article.
5. You have to notify SimHub immediately of any unauthorized use of Your Account, Login or Password or any other violation of Your security. You are responsible for all charges to Your Account until You notify SimHub of such circumstances.
6. You unconditionally agree that all activities (including, but not limited to activities that directly or indirectly affine to accepting these Terms, their changes, amendments and updates, making orders, and payments, that occur under Your Account will be deemed to have been performed wittingly, directly and by You. You are purely and solely responsible for activities that arise from Your Account, unless these activities are the result of Events of Force Majeure.
7. You may request the termination of their Account at any time by submitting a request to hello@simhub.me. Upon termination, SimHub shall disconnect this access to Services and/or SimHub Products for Customer.
8. In the event that the Customer does not use the SimHub Application for any continuous period of one hundred eighty (180) days, SimHub reserves the right to invalidate the Esim Customer’s account and the Service without prior notice and without any refund, repayment or compensation.
9. SimHub may at any time and in its reasonable discretion, impose limitations on, suspend or terminate Your Account and use of the SimHub Services and Products without being liable to You for damages and results, in case of Your failure to comply with the aforesaid requirements.

PURCHASE AND ACTIVATION

1. SimHub may restrict the availability of plans to some countries. Customers can browse, select and purchase our plans on the SimHub Application.
2. On purchase, customers must download the eSIM onto the customer device in order for the data plans to be configured as per your order. The downloaded eSIM shall continue to germain on your device after credit has been expended or your plan has expired. Customers can choose to remove the eSIM in their phone settings at any time, but we recommend that the customer do not remove eSIM until their plan has been depleted or expired.
3. To implement Service, the customer must first download the eSIM, then activate the data plan attached to the SimHub in order for service to commence. This downloading eSIM and the activation of the plans may require stable internet connection.
4. You may register and buy the eSIM on the SimHub Application. Payment may be processed through an authorized agent of SimHub.
5. All e-sims are prepaid and prices are inclusive of any indirect taxes, unless specified otherwise. Indirect Tax will be levied on the basis of the zip code shown in the billing information related to the Credit Card Payment.
6. Indirect Taxes means sales tax, value-added tax, and any similar levies or taxes imposed by government entities at the time of sale of Plans.
7. All the payments in connection with SimHub Services and Products shall be made in advance.
8. You may accept Automatic Recurring Billing (automatic fixed payments) by selecting the respective option in Your Account. SimHub offers its Customers the opportunity to set up a Continuous Payment Authority, whereby Customers can safely and securely provide their credit card details and SimHub will take the payment following the parameters laid out by the Customers.
9. SimHub can take fixed payments at any time, according to two parameters:
   - The Data used (when amount of available Data is less than 30% of total amount)
   - The Data period expiration date (1 day before the expiring date of the selected SimHub Data plan).
10. SimHub will take fixed payment, as repeat your purchase. Payments can run indefinitely or over a fixed period.
11. An agreement can be canceled by Customer at any time.
12. You may cancel Automatic Recurring Billing at any time.
13. Online Purchase or Top-Up: by making Your first online purchase or Top-Up transaction,
14. You give Your consent and authorize SimHub to automatically debit the credit card (or other authorized payment method) used for the first purchase or Top-Up for any future purchases or Top-Up of the same eSIM.

DURATION AND TERMINATION

1. SimHub shall commence immediately following a successful download of eSIM and activation of the data plan associated with the eSIM.
2. The duration of the eSIM will be as per the terms of the plan purchased.
3. eSIM will terminate either on full consumption of plan or expiry of duration of the plan, whichever is earlier.
4. SimHub does not provide the ability to retrieve deleted or lost eSIM. SimHub doesn’t have technical opportunities to transfer eSIM to Your new device either.

REFUND

1. Customers will be charged upon the purchase of eSIM.
2. Customers may request a refund or a change prior to the installation and activation of the eSIM or there is a known technical problem originating from eSIM after activation of Esim. Inability to set up required settings in the Customer’s device or defects of Customer’s device or network are not considered the fault of SimHub.
3. Any refund request, complaints or feedback about the Service can be sent to the support team via a composed message to the Help Center of the mobile app or email hello@simhub.me.The refund requests sent to SimHub payment service provider shall not be proceeded.
4. Any refund request shall be reviewed within 15 (fifteen) business days upon receipt. Confirmed refund requests shall be executed to the payment method You have used to make the respective payment.
5. All refunds are transferred to payment methods used for initial payment. Additional request is required to change the payment details for refund. In case of unavailability of the initial payment means the Company will make commercially reasonable efforts to request the new payment means for refund. In case if the Company's expenses related to refund exceed the amount of refund, the Company shall be entitled to reject the refund and offer to use the amount of refund in the Customer's account or to transfer the amount.
6. The amounts on the Customer’s balance obtained as a result of any promotional offers or otherwise without making the actual payment by the Customer are not subject to refund under any circumstances. In the course of refund the amount of the balance is deducted with the amounts credited as a result of any promotional offers or otherwise without making the actual payment by the Customer.
7. The costs of SimHub Products and Services actually used shall not be refunded.
8. If SimHub suspends the provision of Services due to Customer’s violations, the paid cost of Services is not refundable, and SimHub does not compensate for any concerned  losses of the Customer.

CUSTOMER’S WARRANTIES AND GENERAL OBLIGATIONS

In addition to the obligations and warranties of Customer, set forth in other Clauses of these Terms, by accepting these Terms:

1. You shall use the SimHub Products and Services in compliance with these Terms and all applicable laws/legal acts (including but not limited to policies and laws related to personal data, intellectual property right and other civil right protection, policies and laws regulating civil and commercial deeds, policies and laws related to data spamming, privacy, obscenity, or defamation);
2. You shall NOT use the SimHub Application, Products and Services in other means and ways and for other purposes than provided by such Products and/or defined in these Terms;
3. You shall NOT copy the code, not adapt, not reverse engineer, not decompile, not disassembly or not attempt to modify or copy the source code of the SimHub Application and SimHub other Products and Services. The Customer is prohibited from reselling, sublicensing or using the e-SIM or the Services to provide service bureau data processing services or to otherwise provide data processing services to third parties. The Customer will not allow the e-sim or the Services to be used by, or disclose all or any part of the e-sim or the Services to any person except the Customer. Any such attempt will be considered a violation of intellectual property right and might result in prosecution;
4. You shall NOT be subjected to any sanctions or other legal restrictions in using SimHub Products enacted by any country, international organization or jurisdiction, commit or encourage a criminal, administrative offense or other unlawful activities or wrongdoings, including, but not limited with causing annoyance to or defraud SimHub and any other person, engage, participate in or perform such actions as: spamming, distributing of unsolicited email, unsolicited advertisement and promotional information, transmitting or distributing a virus or other technologically harmful, destructive, malicious, spying, offensive or obscene material, programs and/or codes, harmful agent or mechanism, that is designed to disrupt functionality, harm, disable or collect information, or post any other material which is malicious, technologically harmful, or in any way offensive or obscene; attempting to affect the performance or functionality of any SimHub Application and other Products and Services as well as products and services of Providers.

LIABILITY AND TERMINATION

1. The Customer shall be fully responsible for the use of the SimHub Application, SimHub Products and Services, SIM/eSIM and under no circumstances shall SimHub be liable for any loss, expenses, or damages incurred or suffered by the Customer resulting from the Customer's misuse, fraud or non-conforming use of the SimHub Application, SimHub Products and Services and/or eSIM.
2. In any case, when You violate these Terms and/or law/legal acts and other legal regulations, or if SimHub has reasonable grounds to believe, that You are in violation of any term, obligation, and/or warranty, set forth in these Terms and/or applicable law/legal acts, SimHub has the right in its own discretion to apply such penalties, preventive and punitive actions and disciplinary sanctions, as SimHub deems appropriate:
   - suspend or terminate Your Account and terminate the Agreement;
   - restrict, suspend or terminate the access and use of any SimHub Service or Product;
   - impose other restrictions on Your use of any features or functions of SimHub Application and SimHub and other Products.
3. SimHub shall clear the Customer’s balance, if Customer activity seems malicious swiping and exists the risk receiving fraudulent payment of accounts.
4. SimHub shall terminate the agreement and close/suspend the Account of the Customer and disconnect the Customer's access to Services and/or SimHub Products, if:
   - The Customer abuses SimHub Products by improper usage, including for illegal or unethical purposes;
   - Any of the information provided by the Customer upon purchasing the SimHub Products is found to be false or unauthorized or in case of invalid identification data;
   - The Customer breaches any of the Customer's obligations under these Terms, including Privacy Policy.
5. If the Customer fails to pay SimHub any fee or other payment according to these Terms, or Customer initiates an improper chargeback or cancels the payment on their credit or debit card SimHub may suspend or close access to Account and terminate the Agreement. SimHub, at its discretion, will report such cases to responsible credit reporting institutions and agencies, law enforcement authorities and relevant institutional bodies for investigation or prosecution of Customers with outstanding amounts.
6. SimHub reserves the right to cooperate fully with governmental authorities and other authorized persons in the investigation of any suspected criminal, administrative or civil wrongdoing. Further, as it is set forth in other Clauses of these Terms, in case of any violation of law /legal acts and other legal regulations, SimHub may and will disclose Your identity and contact information, requested by a state, governmental institutions, law enforcement body, court or other authorized institution or organization. SimHub shall not be liable for Your direct, indirect, punitive, incidental or consequential, actual, special, damages or any damages whatsoever or results arising from such information disclosure, and Customer agrees not to bring any action or claim against SimHub for such disclosure.
7. SimHub should terminate Account, Services and Agreement in case if required by state, governmental institutions, law enforcement body, court or other authorized institution or organization.
8. SimHub is not liable for Your direct, indirect, punitive, incidental or consequential, actual, special, damages or any damages whatsoever, and other results of the penalties, preventive and punitive actions, and disciplinary sanctions, applied to You by SimHub in connection with Your violation.

NO WARRANTIES

1. All products and/or services provided by SimHub are provided "as is" and "with all faults," and SimHub expressly disclaims all other warranties of any kind or nature, whether express, implied or statutory, including, but not limited to, any warranties of operability, condition, title, non-infringement, non-interference, quiet enjoyment, value, accuracy of data, or quality, as well as any warranties of merchantability, system integration, workmanship, suitability, fitness for a particular purpose, or the absence of any defects therein, whether latent or patent.
2. The products and services provided by SimHub are not fault-tolerant and are not designed, manufactured or intended for use as on-line control equipment in hazardous environments requiring fail-safe performance, examples such as in the operation of nuclear facilities, aircraft navigation or aircraft communication systems, mass transit, direct life support machines, or weapon's systems, in which the failure of the products or services could lead directly to death, personal injury, or severe physical or environmental damage ("high risk activities"). accordingly, SimHub disclaims any express or implied warranty of fitness for high risk activities. Customers agrees that SimHub shall not be liable for any claims or damages arising from or related to the use of SimHub products or services in high risk activities or similar applications.

LIMITATIONS OF LIABILITY

1. In no event shall SimHub be liable under any legal theory: to Customer for any incidental, consequential, special, punitive, exemplary or indirect damages, or for any lost profits, even if advised of the possibility of the same, however caused and regardless of theory of liability, whether tort, contract, or strict liability, to Customer or any third party for damages relating to personal injury caused by installation or use of any SimHub product or service, or for any damages the Customer may suffer from or in connection with the use or inability to use the eSIM or SimHub Application, including the inability to make emergency service calls.
2. SimHub's total aggregate liability for any other damages asserted by Customer shall be limited to Customer's actual damages caused by any SimHub product or service purchased, licensed, or used under this agreement, and shall in no event exceed the amounts paid to SimHub by Customer for the three months preceding for non-top-up service or the last top-up service from the date of claim by Customer, under the applicable schedule for the specific product or service that are the subject of Customer's claim against SimHub.
3. SimHub is not liable for and is not required to perform technical support with respect to problems caused by third party products.
4. The above limitation includes, but is not limited to, damages resulting from loss or theft of data, transmission delays or failures, service interruptions, unauthorized access or damage to records, software programs or other information or property; loss of profits; cost of cover; or any other special, incidental, consequential, direct, indirect or punitive damages, however caused. This limitation will apply even if SimHub has been advised of, or is aware of, the possibilities of such damages. SimHub does not and cannot control the quality of the participating member operator's networks in which service(s) may be used or interconnect with. therefore, SimHub disclaims any and all liability that may arise from the performance, including failure, of the participating member operator's networks. where a state does not allow the disclaimer or limitation of damages relating to personal injury, the above disclaimers and limitations of liability shall not be construed in that state as disclaiming or limiting damages to personal injury.
5. SimHub shall not be liable for any loss or damage caused by the Provider, its resellers due to any failure in or breakdown of the communication facilities or telecommunications equipment associated with providing the SimHub Services, for any interruption or degradation of the SimHub Services whatsoever the cause or duration, or for any other cause or claim whatsoever arising under this Agreement.
6. SimHub disclaims any and all liability for “unsuccessful payments” charged from your credit card /and or other payment method, if “unsuccessful payment” reasons are:
   - expired card or incorrect card number;
   - the card declined based on location;
   - there aren’t sufficient funds on card;
   - the card is over its limit;
   - the card is blocked by the bank’s fraud system;
   - other errors on the side of the Customer or Customer`s bank.
7. Where a state does not allow the disclaimer or limitation of damages relating to personal injury, the above disclaimers and limitations of liability shall not be construed in that state as disclaiming or limiting damages to personal injury.

CHANGES IN REGULATION

1. The customer and SimHub understand and agree that regulators of the Provider's networks, or other bodies of competent legal jurisdiction, may impose regulations on telecommunication services. If new regulations are imposed upon SimHub, then the Customer hereby acknowledges that SimHub is authorized to make changes to these Terms that reflect the new regulations and will post such changes via SimHub Application.
2. If any competent authority holds any term, condition or provision (or part of term, condition or provision) of these Terms, their changes, updates and amendments to be illegal, invalid, or otherwise unenforceable, or any term, condition or provision (or part of term, condition or provision) of these Terms, their changes, updates and amendments becomes illegal, invalid, or otherwise unenforceable due to the changes or amendments in applicable law, the remaining provisions (or portion of term, condition or provision) of these Terms shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

CONSENT OF THE CUSTOMER

1. Upon opening an account with SimHub, such person becomes the Customer who has expressly consented to allow SimHub to collect, process, use, and retain the Customer's personal information according to these Terms and those within eSIM SimHub's Privacy Policy.
2. If you do not want to agree to our Terms and/or Privacy Policy, please do not use SimHub Application, SimHub Services, Products or any of SimHub's offerings via SimHub Application. SimHub uses the consent that you, the Customer, had expressly provided us upon the opening of your SimHub account and/or when you use SimHub Products. SimHub does not share your personal information except with its partners who work with SimHub to provide your purchased Services – please refer to our Privacy Policy for details regarding sharing information with third-parties.
3. The Customer may request the deletion of their Account at any time by submitting a request to: hello@simhub.me.
4. SimHub is committed to providing our visitors to SimHub Application with a great experience but also protecting our rights and the rights of our Customers. SimHub takes the Customer's privacy seriously.

FORCE MAJEURE

1. SimHub shall be excused from performance of its obligations under these Terms or Agreement if such a failure to perform results from:
   - compliance with any requirement of applicable law, regulation, or judicial order;
   - any act of  God, fire, explosion, flood, strike, embargo, terrorist attack, war, insurrection, or riot;
   - shortage of, or inability to obtain, appropriate labor, fuel, power, or raw materials;
   - any failure or malfunction of Customer's equipment, or of any equipment or services used by or otherwise provided to Customer by a third-party provider;
   - or without limiting the foregoing, any other cause beyond the reasonable control of the excused Party, whether of the class of causes herein before enumerated or not (each of individually being a "Force Majeure Event")
2. Any delay resulting from a Force Majeure Event shall extend performance accordingly or excuse performance, in whole or in part, as may be reasonable under the circumstances.

INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP, APPLICATION LICENSE

1. Nothing in these Terms or Agreement or in the Parties' course of dealing or performance hereunder shall  transfer, assign, or grant to, or be claimed to transfer, assign, or grant any right, title, or interest in, or expressly or impliedly license, including by estoppel, statutory operation, or otherwise, other than as expressly granted, any Intellectual Property Rights of SimHub, its partners or any third party. SimHub and its partners and licensors reserve all rights thereto, except the limited rights expressly granted to Customer  hereunder.
2. All intellectual property rights in SimHub Application, Products and Services belong to SimHub. The purchase or use of such SimHub Products and Services by the Customer does not imply any transfer of intellectual property rights from SimHub to the Customer. The Customer shall not engage in any act or omission that would impair the Intellectual Property Rights of SimHub or its Affiliates or licensors in any SimHub product or service. For use of SimHub Trademarks and Brand, please request our Terms of Use and we will provide Trademarks and Brand Use of Guidelines.
3. SimHub declares a zero-tolerance policy towards Customers that violates Intellectual Property Rights. Any unauthorized copying, publication, reproduction or distribution of SimHub and/or third Party’s Intellectual Property is prohibited and is the subject of Customers liability, as set in these Terms, applicable law and legal acts.

APPLICATION LICENSE

1. We grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable limited right to install and use the Application on wireless electronic devices owned or controlled by you, and to access and use the Application on such devices strictly in accordance with the terms of this license.You shall not: decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application;  violate any applicable laws, rules, or regulations in connection with your access or use of the application;  remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application;  use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; make the application available over a network or other environmental permitting access or use by multiple devices or Customers at the same time; use the application for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application; use the application to send automated queries to any website or to send any unsolicited commercial e-mail; or use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.
2. The following terms apply when you download the Application from either the Apple Store or Google Play (each an “App Distributor”) and then access the Application: the license granted to you for the Application is limited to a non-transferable license to use the Application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service; we are responsible for providing any maintenance and support services with respect to the Application as specified in these Terms and Conditions or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the Application; in the event of any failure of the Application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the Application, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the Application; you represent and warrant that you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties;  you must comply with applicable third-party terms of agreement when using the Application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the Application; and you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms of this license, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms of this license against you as a third-party beneficiary thereof.

JURISDICTION AND ARBITRATION

1. These Terms shall be interpreted, governed by and construed in accordance with the laws of the United Arab Emirates.
2. Any dispute, controversy, or claim arising out of, or in relation to the service, including the validity, invalidity, breach, or termination thereof, shall be resolved by the United Arab Emirates courts.

Privacy policy

https://teletype.in/@simhub/policy